This policy explains what information The Brand Sols by SolsPro ("we", "us") collects when you visit thebrandsols.com or buy from us, and how we use it. Questions? Email hello@thebrandsols.com.
Information we collect
- Information you give us. Your name, email address, business details, website, brand files and any notes you submit through our forms, booking tools or email.
- Payment information. Payments are processed by Stripe. Your card details go directly to Stripe and are never stored on our site. We receive confirmation of your payment, your name and your email address.
- Usage information. Basic technical data such as your browser, device, pages viewed and how you arrived at our site, collected through cookies and similar tools.
How we use it
- To deliver the services you buy, communicate with you and send receipts.
- To schedule calls you book with us.
- To understand how our site is used and to measure and improve our advertising.
- To meet legal, tax and accounting obligations.
Cookies, analytics and advertising
We may use analytics and advertising tools, such as Google Analytics and the Meta Pixel, to understand visits and measure the results of our ads. These tools may set cookies and collect information such as the pages you view and actions you take, including completing a purchase. You can block or delete cookies in your browser settings, and you can control ad personalization in your Meta and Google account settings.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us run our business, including Stripe (payments), Netlify (website hosting and forms), Cal.com (call booking), and analytics and advertising providers such as Google and Meta. They may use your information only to provide their services to us, or as described in their own policies. We may also disclose information if required by law.
How long we keep it
We keep your information for as long as needed to provide our services and meet legal and accounting requirements, then delete it or anonymize it.
Your choices
You can ask to see, correct or delete the personal information we hold about you by emailing hello@thebrandsols.com. You can also unsubscribe from any marketing email using the link in the message.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Security
We use reputable providers and reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.